The Resources section of our website is an easy way to access all of our detailed technical, product, compliance and reference information, collected together in one place.
In future, we will be adding product selector aids, plus storage, power and TCO (total cost of ownership) calculators, tables, and other useful resources.
Access to our Resources is divided into six sections as shown. This allows faster access to the right information. Each section heading includes a brief summary of the content you will find within it. If you cannot find the information you are seeking, please contact us and let us know.
Check back soon as we are continuously adding new information to our Resources pages.
This section provides easy access to product Datasheets, Quickstart Guides, A&E Specifications, Dimensional Drawings, Declarations of Conformity and Application Notes. It also provides links to our summary Product Guides and lists of what’s included with each product.
In this section you can access and download a number of company, technical and product presentations in PDF format. Please contact your sales representative for more detailed presentations or actual presentations in PowerPoint format. Further presentations will be added in the future.
We are developing training courses and materials for a number of our products and systems. These include PDFs, presentations, videos and multi-choice tests. As we develop these materials, they will be made available in this section of our website. Contact us to arrange in-person or online product training.
Our experts have written some technical articles on specific topics to help our customers. We have collected some of these here for easy access. We will be adding to our list of technical articles as we generate additional material. Please let us know if there are any specific technical topics we should cover.
We have a diverse range of reference information under this heading, which we expanding. Currently we have reference information such as product codes, certifications, warranties, harmonized codes etc. We also provide information on industry standards, compliances and a useful Glossary of Terms.
Our General FAQ (Frequently Asked Questions) facility provides a searchable list of questions and answers which cover general and Company-related topics. Product-related FAQs are covered elsewhere in our Support Section. Suggestions for additional items are always welcome (see Contact Us).
COMING SOON : The Storage & Recording Product Guide provides a summary and overview of all our recording systems, video surveillance storage arrays and client applications in one handy guide.
Storage & Recording
COMING SOON : Our Video Display Controllers Product Guide provides an overview of specs and features of our wide range of video wall controllers, comparison tables and digital signage systems.
COMING SOON : Our Integrated Systems Product Guide is currently under development and will provide much useful information on our integrations and cybersecure management systems.
Select the product range below to access Product Guides in PDF format.
Veracity Application Notes provide useful information on how our products are used in specific configurations, combinations and permutations. For simplicity, the Application Notes are into four classes corresponding to our four Product Categories.
Explore our Applications Notes pages to help you find the perfect solution . . .
Transmission App Notes
Our comprehensive range of IP Transmission devices provide a huge number of network connectivity options and permutations, solving real-world problems for IP camera installation. The Notes provide an excellent reference and starting point for solution designers and System Integrators.
Storage App Notes
Our Storage & Recording Application Notes cover the highly-scalable options we provide for both the recording component and the client component (for viewing, playback and management). All exploit the amazing advantages of our award-winning COLDSTORE storage arrays.
Display App Notes
We have a range of Display Controllers which are optimised for different applications. Our App Notes illustrate their use cases including schematic diagrams. We cover everything from simple security monitors and digital signage systems through to very large video wall displays.
Integrated Sys App Notes
Integrated Security Systems can be complex in scope, but our App Notes are a good starting point. They cover basic concepts and typical configurations, which can inform discussions about your requirements with our team. We can then configure the system to meet your current and future needs.
Our comprehensive datasheets contain nearly all the product information you may require to select a product. They all follow a similar format, making the information you need much easier to find. Use this link to find all of our datasheets in one convenient location.
All Veracity hardware products come with a Quickstart Guide or QSG. These short documents provide all the information required to properly install the product, including descriptions of diagnostic features, where appropriate. This link will take you our list of available QSGs.
Our Architectural and Engineering specifications outline the technical details, function, features, materials and standards for each of our products. They can be used to accurately specify the correct technical solution or product for a project. View our list of A&E specifications here.
With the exception of some standard rack-mounted servers, all Veracity hardware products have dimensional drawings available for System Integrators and Consultants who may need them for installation designs and project documentation. You can find all of our dimensional drawing PDF files here.
As a manufacturer of electronic products, Veracity issues a Declaration of Conformity (DoC) for covering each one, stating that the products meet necessary safety requirements and complies with relevant regulations, standards, and directives. DoCs for relevant products can be accessed here.
This is a helpful guide to what is included with each product, so you know exactly what to expect when you order a Veracity product. Where appropriate, the items may include printed Quick-Start Guides, cables, connectors, mounting clips, rackmount rails, utility software on USB sticks and similar.
We are developing summary Product Guides as a useful quick-reference for our four product ranges: IP Transmission; Storage & Recording; Display Controllers; and Integrated Systems. The latest IP Transmission Product Guide is available for download here and the other guides will be added soon.
Our product application notes and diagrams illustrate how our products can be used in various practical configurations and combinations. There are many different options and we are continuously adding to the Application Note Library. You can access all the currently available application notes here.
Select from the product range below to access the Datasheet Gallery for that product range.
This section is coming soon....
Click on a topic, or product, to list the available FAQs, or click on the Magnifier icon (above right) and type a keyword to search and filter the list of questions.Our FAQ database resource consists of over 300 useful questions and answers.
How do Veracity products benefit the customer ?Veracity's product range is wide and varied, but in general our products are long-lasting, reliable and do exactly what they are supposed to do, with low energy use and an overall much lower TCO (Total Cost of Ownership) than comparable products. Our Transmission products increase installation efficiency (e.g. retaining legacy cabling or extending network cable reach) and are effectively "fit-and-forget" devices, with extraordinary reliability. Our Storage systems extend the life of hard disks for video storage to up to ten years of working life whilst using five times less power than conventional IT-based RAID systems. Our Display Controller products are highly optimised and extremely efficient with the best price-performance ratio on the market. Finally, our Integrated Security Management Systems (often called PSIMs) enable the retention and integration of legacy systems, increasing functionality, maximising the return on earlier investments, and helping to save the environment.
What are the benefits of using POE?Using POE to power network devices leads to more straightforward installation, without the need for remotely located power supplies. Devices can be relocated without having to lay new power cable. POE is limited to safe levels of voltage and current and is a universal standard, whereas there is a wide variation in power standards worldwide. POE allows all devices to be powered from a central, controlled source, which may be an Uninterruptible Power Supply (UPS). Power management can be more sophisticated, and remote devices can be simply powered down or reset if necessary.
Do you have any customer testimonials or case studies to showcase your success?We have very short customer testimonials and customer examples throughout our website at the bottom of most pages. For more detailed information on project references and success stories, please visit our Applications pages where you can access a large number of these.
What is the difference between NAS and SAN in terms of data storage ?NAS (Network Attached Storage) and SAN (Storage Area Network) are both technologies used for data storage, but they have distinct characteristics and serve different purposes. Key differences between NAS and SAN: | NAS operates at the file level, while SAN operates at the block level. | NAS is a single device connected to a network, while SAN is a dedicated network infrastructure connecting servers and storage devices. | NAS uses file-level protocols for sharing files, whereas SAN uses block-level protocols for direct access to storage volumes. | NAS is simpler to set up and manage, making it more suitable for smaller deployments, while SAN provides advanced features and scalability for large-scale enterprise environments. Ultimately, the choice between NAS and SAN depends on specific storage requirements, performance needs, and the intended use case. In some cases, organizations may even deploy a combination of both technologies to meet their diverse storage needs. Generally, video surveillance systems use NAS devices as they are better suited for high capacity dedicated video storage and far less expensive. COLDSTORE systems are network-attached storage arrays designed especially for video surveillance and optimised for low energy consumption and long disk lifetimes.
How long has Veracity been established ?Veracity UK Ltd was founded in October 2005. However, some years ago Veracity acquired two software companies which were founded earlier (in 1997 and 2000).
Which companies are in the Veracity group ?Veracity UK Ltd is the parent company and the the following companies are wholly-owned subsidiaries: Veracity Systems Ltd (in UK); Veracity Solutions Ltd (in UK); Veracity USA Inc. (in USA); Veracity Middle East DMCC (in UAE); Veracity Systems Surveillance Pvt Ltd (in India). Veracity UK Ltd also has a branch office in Kuala Lumpur, covering SE Asia.
Who owns Veracity ?Veracity is a privately-held company, majority owned by the founders, original investors and early employees.
Where does Veracity carry out its own R&D and product development ?Almost all of Veracity's R&D and product development is carried out in the UK, with small local development teams in the USA and India.
Where are Veracity products manufactured ?Our high-volume products, such as the IP Transmission products, are manufactured in the UK and in Taiwan. Our systems products are manufactured in the UK. All of our software is developed in the UK, with some satellite development in the USA and India. Standard items such as power supplies are manufactured in China or Taiwan. All products include information on COO (Country Of Origin).
Where is Veracity located ?Veracity's HQ is in the UK and it is a UK-based business. It has wholly-owned subsidiaries in the UK, USA, Middle East, India and a branch office in South-East Asia. Our HQ is in Prestwick, UK and we have UK offices in Glasgow, Edinburgh and near Leeds. Our US office is in Dallas, TX, whilst our Middle East office is in Dubai. We have three offices in India - New Delhi, Mumbai and Bengaluru. Our newest office is in Kuala Lumpur, Malaysia.
Are Veracity products NDAA compliant ?Yes. All Veracity-branded products are designed in-house (with the exception of standard power supplies), using carefully selected components and in-house software development, and are fully NDAA (National Defense Authorisation Act) compliant.
Does Veracity have partnerships with other companies ?Yes. Veracity has always been partner-friendly and we work closely with key technology partner companies which we think can bring benefits to our customers. For details on these technology partners, see COMPANY - Technology Partners on our website footer. As a manufacturer of integrated security management software, Veracity also cooperates with an extremely wide-range of third-party product manufacturers, in order to support the functionality of their products within our software platform. For a full list of currently-supported third-party manufacturer system devices and versions, see PRODUCTS - Integrated Systems under the main navigation menu.
How does Veracity handle customer data and ensure privacy protection ?Veracity complies to the EU GDPR (General Data Protection Regulation) laws in all territories in which we operate. We hold minimal business customer and supplier data and very little personal information, excepting that of our own employees. We gather basic information about visitors to our website and which pages are visited, in order to improve user experience. Veracity does not provide customer information to any third parties and NEVER sells customer data. We send out Veracity emails and Veracity product information at a modest rate to our customer database, and we operate a strict unsubscribe process to remove undesired communications. For further information on this topic, please see COMPANY - Legal & Compliance in our website footer.
Are Veracity products sourced from other companies (OEM) ?No. All Veracity-branded products are designed and developed in-house. The only exceptions are our industry-standard low-voltage power supplies. We also supply complementary products from key technology partners to provide our customers with complete solutions, and although we do not brand these partner products as our own, we do provide sales and technical support for them as required. See our Technogy Partners page for more information on third-party products.
Why are Veracity products considered to be high quality ?Veracity has a well-deserved reputation for innovative products which are robust, long-lasting and which do exactly what they are specified to do. High quality design principles, extensive testing, adherence to ISO9001, 14001, 27001, Cyber Essentials Plus, CAPSS, RoHS, WEEE, FCC, CE, UK CA, UL and many other standards and conventions ensure that Veracity products always meet the highest standards.
This section is coming soon....
Select the product range below to access Quickstart Guides, A&E Specs, Dimensional Drawings, Declarations of Conformity and What's In The Box, all in PDF format.